Shipping policy
Delivery and Shipment
Shipment processing times
All orders are processed within 2 business days (excluding weekends and holidays) after the order is placed. Please note that during high-volume periods, processing time may take longer than usual.
Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier’s website.
Damaged/Lost package
If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include providing a refund or replacement.
DOMESTIC SHIPPING:
We offer the following domestic shipping options:
Domestic Tracked Shipping:
| Country | Price (DKK) | Days |
| Denmark | 45 | 2-4 |
International Shipping:
The delivery time for your order is 3-8 days
We offer international shipping to the following countries:
| Country | Price (DKK) | Days |
| Austria | 130 | 3-7 |
| Belgium | 105 | 3-5 |
| Sweden | 90 | 3-7 |
| Bulgaria | 150 | 5-7 |
| Czech | 105 | 3-5 |
| Germany | 90 | 3-5 |
| Estonia | 150 | 5-7 |
| Spain | 150 | 4-7 |
| Finland | 130 | 5-8 |
| France | 130 | 3-6 |
| Greece | 150 | 5-8 |
| Croatia | 150 | 5-7 |
| Hungary | 150 | 4-7 |
| Ireland | 150 | 5-8 |
| Italy | 150 | 4-7 |
| Lithuania | 150 | 5-7 |
| Luxembourg | 105 | 3-5 |
| Latvia | 150 | 5-7 |
| Netherlands | 105 | 3-5 |
| Poland | 105 | 3-5 |
| Portugal | 150 | 5-7 |
| Romania | 150 | 5-7 |
| Slovenia | 150 | 4-6 |
| Slovakia | 150 | 4-6 |
*All delivery aims are estimates provided by the shipping company and are usually accurate. All international shipments are subject to local customs checks. We are not able to put a time frame on how long a customs entity will hold onto an item for. During this time, they may contact the recipient to request further information from them or payment of any relevant inbound duties and taxes that are due on the shipment. They may not contact the recipient as they may just be investigating the nature of the shipment and input from the recipient may not be required.
Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout.
Custom and import taxes
Please note that customers may be responsible for paying any customs or import taxes that may be applied to international orders.